Stories of Hope

Here are just a few Welcome Wins we’ve had recently:

• Our community support workers recently helped a single mother and her two primary school aged children into housing, after they had been staying in an emergency motel and struggled to get support while navigating other access point homelessness services. We were able to help the family into housing less than a month after they came to us for assistance.

• Our team was able to support another single mother with six children (two with disabilities) by referring her to family support services. The woman had previously struggled to receive support from other services and had been staying in a two-bedroom emergency hotel room.

• Our community support workers helped a young male, who had been suffering from chronic alcoholism and was sleeping rough in the city, become housed at the Make Room project in Melbourne CBD. He says he has found new hope to turn his life around.

• Our team have also recently supported women from non-English speaking backgrounds into Community Housing and to qualify for Centrelink payments. They were previously staying at a Family Violence Refuge in Fitzroy.

• Our community support workers have also helped a long time Australian resident originally from New Zealand, who has been experiencing homelessness and has suffered from long term alcohol misuse. Our team helped him get his birth certificate from New Zealand, work towards becoming a permanent Australian resident and are continuing to support him in finding housing and work. He has also taken his first steps to becoming sober, and we are happy to report that he has made excellent progress!